Frequently Asked Questions
How long does shipping take for Novali orders?â–¼
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order departs our warehouse.
What is your return policy for fashion items?â–¼
We offer a 30-day return window for all unworn items with original tags. Simply use our online portal to generate a prepaid shipping label for a quick refund.
Which payment methods do you currently accept?â–¼
Novali accepts all major credit cards, PayPal, Apple Pay, and Klarna. Your transaction is always secured with industry-standard encryption to ensure your personal data remains completely safe.
How do you ensure the quality of your clothing?â–¼
Every garment undergoes a rigorous three-point inspection for stitching, fabric integrity, and fit. We source premium materials to ensure your Novali pieces remain durable and stylish for years.
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